Monument TotalCare Bronze - Break Fix Overview

Although we feel you would  be missing out on the true Monument Technology Group experience without our TotalCare program, we do offer hourly break-fix rates for our smaller business customers.  We find this model is most cost effective for companies with three to five employees and very infrequent technology needs, in many cases working out of home offices. Break-fix is a primarily reactive service with 4 hour response. 

Services are offered Monday thru Friday from 8am to 6pm.  All locations greater than 30 miles from our offices will incur a $35 travel fee. 

Ask about our volume and pre-payment discounts!

Monument Technology offers a 10% pre-payment price discount for hours that are purchased in blocks of 25 hours.  25 unit blocks can spread across any of our services below.  All hours are available for 12 months from time of purchase.  Take an additional 10% off for blocks of 100 hours or greater purchase and extend the expiration period to 18 months from time of purchase.

Please contact our sales team for more information.

        

Service Offering

Hourly Rate

Desktop / Help Desk / Mobile

$139

Business Application Installation and  Support /Home User Support /

 Project and Program Management

$179

Server Installation, Configuration and Support

$229

Network Installation, Configuration and Support

$259

Virtual CIO and Strategy Consulting

$349

After Hours Rate

1.25 times standard rate


 

                                                                              (all rates are per hour and billed monthly/terms net 30)