Who We Are

Mission



Our mission is very simple.  We strive to be the pre-eminent, trusted technology partner for small and mid-sized businesses in the financial services, real estate, legal and staffing industries across the United States. 

We strive to integrate seamlessly into your business and give you peace of mind through unrivaled customer service, top shelf talent, and value driven solutions.

 


Vision

Monument Vision Our vision is to remove the burden of technology for the small and mid-sized business.  This allows corporations to focus on what they do best in the industries they serve.  We strive to bring the practices and processes of large corporation infrastructures to the small and mid-sized markets while still incorporating flexibility to meet your computing needs.  Our ultimate goal is to have the most well-informed, trained, and technology-current user base in the industry.

 

Values

Monument Values

  • We Are Always Learning
  • We Deliver The Most Complete User Experience
  • Honesty, Integrity and Trust
  • We Educate Our User Base
  • We Deliver Only The Highest Quality Services
  • We Hire Only The Best
  • We Reward Those That Work With Us
  • We Are Focused On The Environment
  • We Are Vested In This Community

Core Competencies

People

  • We have a deep bench of talent available
  • Our staff is vetted in our pre-screening process        
  • We are always in search for the best and the brightest

Technology Specialties       

  • Windows, Mac, and Linux
  • Physical and Virtual Servers and Desktops - Windows and Linux operating system
  • Network and Security - Cisco IOS (switcing and routing), Firewalls, Web Filtering
  • Software and Databases - .NET, Java and SQL
  • Email - Operations and archiving/journaling
  • Cloud Design - IaaS, SaaS, and PaaS      

Financial Responsibility

  • We strive to offer services at the most cost effective price point for your business
  • We follow through on our commitments.  When we quote you an amount, we will not come back for round two

Executive Presence    

  • We are a polished and proven team.  We take pride in our experience
  • From providing executive support to speaking and presenting to large corporate CIOs, we have senior level experience

 Strong Client Relationships            

  • Relationships are the backbone of our business.  We take special care to understand your business
  • See our End User Bill of Rights page for more details

Contract Management    

  • We are ALWAYS your advocate and will negotiate on your behalf when asked
  • We will guide you through the entire contracting process

Process    

  • We follow industry-standard and proven process
  • See our Process overview page for more details