Effective partnerships are a cornerstone of any successful business. All of our vendors go through a rigorous evaluation process before they are on-boarded as a partner with Monument Technology Group. We do not just call any supplier a partner. Some of the criteria involved includes:
- Technology Fit
- Long Term Roadmaps and Plans
- Where vendors overlap or complement our offerings
- Future Financial Viability of the Partner
- Customer Service and Dedicated Support Teams
- Product Reliability
- Additional Services A Vendor Can Provide
- Account Team Strength
- Service Level Agreement compliance
- Willingness and ability to commit a long term, mutually beneficial business relationship
Only after this exhaustive review is a partner's process or product integrated into our suite of offerings.
Our vendor strategy focuses on a dual vendor strategy for our technology portfolio. At Monument Technology Group, we strive to have alternatives for our customers without adding unnecessary overhead into the process. This competitive natures keeps our offerings at the top of the heap.